Terms of Transportation
Las Vegas Railway Express, also commonly known as X Train (hereinafter “X Train,” “we,” “us”) provides these Terms of Transportation which govern the relationship between X Train and you (the Site visitor and/or member) with respect to your use of X Train facilities including, train cars, stations, platforms, and any other pieces of property owned or managed by X Train or its affiliate, The National Railroad Passenger Corporation, also commonly known as Amtrak (hereinafter “Amtrak,”). It is important that you read carefully and understand the terms and conditions of this Agreement. By purchasing a ticket you are agreeing to the below Terms of Transportation
We reserve the right at any time to:
Any changes we make will be effective immediately and automatically without further or special notice. Your continued use of the site and third party booking agents, following such changes will be deemed acceptance of such changes. Be sure to return to this page periodically to ensure familiarity with the most current version of this Agreement.
Transport of Passengers
Reservations must be made when required, and tickets are non-transferable. If you do not board your train as booked, your entire reservation will be considered canceled and no refund shall be issued. In order to ensure the quality of travel and safety and security of its passengers, X Train may refuse to transport Passengers:
X Train employees or Amtrak employees or other authorized carrier representatives may remove such a passenger from the train at any inhabited place, as necessary under the circumstances, for any of the above reasons.
All seating is assigned unless stated otherwise. In the event you purchase dining room booth seating, all tables can sit 4 people and a party of 2 may be placed with another party of 2 at our election.
On board personnel will monitor seating of passengers to ensure compliance with the following policies:
For the safety and comfort of all customers those who need extra space will be expected to purchase the seat conjoining at a full price fare in coach class. We encourage all customers to address all seating needs when booking. To book please call (855) 730-2040 or e-mail firstname.lastname@example.org.
Seating is available in our Premium Coach Class
Customers Traveling in Wheeled Mobility Devices
We welcome disabled or handicapped passengers. However, because these are older cars, there are no special handicapped facilities available.
Any traveler who intends to travel in a wheeled mobility device is encouraged to book as far in advance as possible. This is important because seating is limited. X Train may not be able to accommodate all customers traveling in a wheeled mobility device due to limited space.
If you have special physical needs, please give us advance notice. Please consider the suitability of these trips carefully and call (855) 730-2040 or e-mail email@example.com for additional information.
All reserved seats will be assigned prior to date of departure.
The price of your travel will be the lowest fare available at the time you make your reservation.
Reasonable efforts will be made to ensure that all fares that are published are accurate and available for sale, but X Train reserves the right to correct any erroneously published fare that was not intended to be offered for sale. In the event that an erroneous fare is inadvertently published fore sale and a ticket is issued at the erroneous fare before it has been corrected, X Train reserves the right to cancel the ticket purchase and refund all amounts paid by the purchaser or, the purchaser’s option, to reissue the ticket for the correct fare.
Animals on Board
We allow official trained service animals accompanying passengers with disabilities in all customer areas in our stations, and on select trains.
Trained service animals must be kept under the control of their owners or trainers at all times.
We permit no other animals on board at any time.
Force Majeure Event
X Train may, in the event of a force majeure event, without notice, cancel, terminate, divert, postpone or delay any train or the right of carriage without liability except to issue a refund. The refund will be made in the original form of payment in accordance with refund rules for any unused portion of the ticket.
Force Majeure Event means:
Local Transportation Services at Third Party Stations
Information regarding local transportation services at third party service locations (including bus, taxi, trolley, and other local transportation services) that is posted on third party websites are included solely as a convenience for those using this site. X Train makes no representations that such information is without errors or omissions. Users of vegasxtrain.com should contact local service providers directly for up-to-date schedule, fare and other information relating to such providers. Unless otherwise stated, X Train is not affiliated with any local service providers.
Shuttle service is complimentary for all VIP & first class riders. Vehicles are generally 24-32 passenger and can make up to 4 stops. Coach and premium coach can add a round trip shuttle transfer for $19.00.
Disclaimer of Liability
X Train’s fares, time schedules, equipment, routing, services and information (hereinafter “X Train services”) are not guaranteed and are provided “as is” without any warranties of any kind, either express or implied, and X Train disclaims all warranties, express or implied. Applicable law may not allow the exclusion of implied warranties, so the above exclusions may not apply to you.
X Train reserves the right to change its policies without notice.
X Train further specifically disclaims liability for any inconvenience, expense, or damages, incidental, consequential, punitive, lost profits, loss business or otherwise, resulting from errors in its timetable, shortages of equipment, or due to delayed trains.
XTrain also disclaims any liability for the products and/or services of X Train’s advertisers, business partners, sponsors, suppliers, licensors and agents to the extent permissible under the law and Amtrak shall only be responsible for the rail transportation services that it provides.
To ensure our passengers remain connected while traveling, X Train offers basic Wi-Fi service in select stations and trains throughout the country. Stay productive, or simply sit back and have some fun while en route to your destination.
X Train Wi-Fi
Delivered free of charge, this basic Wi-Fi service supports general web browsing activities. Due to limited bandwidth onboard the trains, our Wi-Fi does not support high-bandwidth actions such as streaming music, streaming video or downloading large files.
Government issued valid photo identification required. X Train customers 18 years of age and older must produce valid photo identification when:
What is a Valid ID?
To be valid, your identification must be current and in-force. The following forms of identification are acceptable for persons 18 and older:
Examples of acceptable forms of ID include:
While onboard any X Train car please note the following for a safer and more enjoyable trip.
Safety at the Station
While at any of our stations please note the following for a safer more enjoyable trip:
Cancellations & Late Check-Ins
Print at Home Tickets
Departure dates and times may change. X Train is not responsible for delays caused by breakdowns, road conditions, weather or other conditions beyond X Train’s reasonable control.
Each passenger may bring two personal items, 25 lbs. (12 kg) and 14 x 11 x 7 inches each, and two carry-on items, 50 lbs. (23 kg) and 28 x 22 x 14 inches each, onboard. Make sure you have a tag with your name and address on the outside of all your bags.
Carry-on and personal items must be kept with you, stored in overhead racks, under seats or designated baggage areas. Do not store your items in empty seats, aisles, vestibules or other areas where they may cause annoyance to other passengers or present a safety hazard.
Smoking is Prohibited
Responsible Consumption of Alcohol
* In addition to said terms of transportation any and all terms put forth by Amtrak shall apply, please see Amtrak Policies for additional questions.